Shipping & Refunds

Shipping Policy

We aim to process and deliver your order as efficiently as possible.

• Local Deliveries: Orders within local areas are typically delivered within 5–7 working days.
• Outlying Areas: Deliveries to outlying areas within South Africa may take approximately 10–12 working days.

Please note that delivery times are estimates and may vary depending on location and courier services. We appreciate your patience and understanding.

Return Policy

We want you to be satisfied with your purchase. If you need to return an item, please review the following conditions:

• Return Period: Items must be returned within 14 days of delivery.
• Return Shipping: All returns must be sent back at the customer’s expense.
• Condition of Items: Products must be unopened, unused, and in their original condition to be eligible for a return.
• Return Address: Items must be shipped to the return address provided by the store owner at the time of the return request.

Please ensure your return meets these requirements to be processed successfully. If you have any questions, feel free to contact us before sending your item back.